Why we innovate
For us, innovation means applying new ways of working, new knowledge or new technology for the benefit of people, the environment and the company.
The reasons for innovating are straightforward, revolving around the rapid pace of change, globally and locally.
People’s expectations of service providers are changing, as are the standards we must meet, operating costs, the level of returns to investors deemed acceptable, the amount of competition we face, and employees’ expectations of their employers.
There are also wider changes, such as a warming climate with more unpredictable weather patterns, new pollutants and rapidly advancing technology.
To continue being a leading company, we need to constantly look for new opportunities and better ways to do things.