For the future

Our strategic direction sets out what we aim to deliver for our customers, the wider community and the environment

Our purpose

Our purpose has been developed through engagement with our customers, our stakeholders and our employees.

"We are proud that our aims have remained the same since 1988 and that, over the last 30 years, we have evolved what they mean and how we deliver them."
Colin Skellett, Chief Executive

Read our purpose and values

Wessex Water volunteers stacking hands

White outline of a pair of hands pointing up holding a water droplet

1.3m

customers are supplied with high quality water by us every day

White outline of a stack of coins with one facing outwards with a pound sign on

£1.4bn

investment between 2020-25 to meet current and future needs

White outline of a person smiling

2,300

employees play a vital role in our success

Investment in our sewerage network

We've invested £55 million in the future of Bristol. Our new 6.5km pipeline will direct waste more efficiently around North Bristol to our water recycling centre in Avonmouth.

This sewer is part of our essential long-term sewerage strategy for the next 100 years which will allow for a growing population as well as ongoing and future development in Bristol and South Gloucestershire.

View North Bristol sewer relief

Business Plan 2020-2025

Building on our strong values

We believe our Business Plan 2020-2025 offers an excellent deal for our customers, the enhancement of our natural environment, and a balance between risk and reward for shareholders and debt investors.