Who we are
As a water and sewerage company we provide essential services to 2.9 million customers across the south west of England.
We are recognised by our regulators as one of the leading water and sewerage companies in England and Wales.
Our customers, the environment and our employees are at the heart of our business.
We set out our key priorities for the future, based on wide and continuous conversations with our customers and stakeholders.
We are putting our customers, communities and environment at the heart of what we do.
Adaptation to a changing climate is integral both to our long term vision and our business plan and we're committed to reducing our environmental impact.
We have published our routemap to achieve net zero operational carbon emissions by 2030 and total net zero emissions by 2040.
We are helping customers to use less single-use plastics, while also reducing our contribution to the problem.