Our region

Our region includes the areas of Dorset, Somerset and Bristol as well as most of Wiltshire and parts of Gloucestershire and Hampshire.

The area we serve

The Bristol and Bath area in the north west has a population of around 750,000 and in the south east the Bournemouth and Poole area has approximately 300,00 residents.

The region’s landscape is varied, ranging from the Mendip Hills and the levels of Somerset to the cliffs of Dorset and Wiltshire’s Salisbury Plain. Within the region is the world heritage city of Bath; the seaside resort of Weston-super-Mare, famous for its Grand Pier and Dorset, home to the Jurassic Coast Natural World Heritage Site.

We provide fresh, high quality water services to 1.4 million customers and sewerage services to 2.9 million customers living in the south west of England. Once they are finished with their water, we then take it away, clean and treat it before distributing it back into the environment.

We’re working hard to improve the water and sewer networks across our region, investing around £1bn over the next five years (2020-2025), to make sure we are prepared for current and future demands.

Our region map