Embedding our purpose
We recognise that we have a critical role to play that goes far beyond the responsibility of providing an essential public service.
We have an opportunity to help tackle the climate emergency, to support the communities we serve and to contribute to the growth of the UK economy.
These opportunities form the core of our Strategic Direction Statement and our Business Plan, reflecting our long-term commitment to build a sustainable future with the support of our customers, communities, employees and stakeholders.
We consult regularly through the Wessex Water Challenge Group, our People’s Council, our Customer Panel, our Young People’s Panel and frequent customer surveys.
To deliver against these commitments, we need our people to understand our aims and live our values every day. We do this through visible messaging, training, policies and regular reviews to ensure that everyone feels our strength of purpose.
As the ultimate owner of our purpose, our board is committed to considering all stakeholders in its decision making with the aim of ensuring the long-term success of the company including its delivery for customers, communities, employees, regulators, investors and our supply chain.