As a water and sewerage company we provide essential services to 2.9 million customers across the south west of England.
We are recognised by our regulators as one of the leading water and sewerage companies in England and Wales.
Our customers, the environment and our employees are at the heart of our business.
We set out our key priorities for the future, based on wide and continuous conversations with our customers and stakeholders.
We are putting our customers, communities and environment at the heart of what we do.
All our published documents and leaflets are available to view and download.
Codes of practice
Conditions of contract
Customer panel survey results
Governance and assurance
Our detailed representation
Terms of reference