As a water and sewerage company we provide essential services to 2.9 million customers across the south west of England.
We are recognised by our regulators as one of the leading water and sewerage companies in England and Wales.
Our customers, the environment and our employees are at the heart of our business.
We set out our key priorities for the future, based on wide and continuous conversations with our customers and stakeholders.
We are putting our customers, communities and environment at the heart of what we do.
Find out how we are improving our services and supporting customers through our water and sewerage schemes.
The map below shows locations across our region where we will be investing in water and wastewater schemes between 2020 and 2025.
Bristol's water recycling centre
More than £100 million is being invested to extend the site in Avonmouth, allowing us to meet the demands of a rapidly-expanding city.
Compton Bassett Water Recycling Centre
We’ve spent £8.5 million enhancing the rural water recycling centre at Compton Bassett to the east of Calne in Wiltshire, increasing the amount of stormwater we can store and our capacity to treat wastewater.
Durleigh water treatment centre
We’ve completed a £50 million project at Durleigh Water Treatment Centre to provide an improved water supply to customers in the Bridgwater area.
Hanging Langford Sewage Pumping Station
We’ve come up with an innovative solution to resolve the issue of groundwater causing the flooding of domestic properties in the Wiltshire community of Hanging Langford.
North Bristol relief sewer
We've constructed a new 6.5km pipeline that allows us to direct waste more efficiently around North Bristol to our water recycling centre in Avonmouth.
Saltford water recycling centre
As construction of a bridge over the River Avon to provide a permanent access to the Mead Lane site nears completion, a two-year £34 million expansion of the water recycling centre is getting under way in early 2024.
Shrewton Water Recycling Centre
Wessex Water has constructed two new reedbeds at Shrewton’s Water Recycling Centre in Wiltshire to help naturally treat the increasing amount of stormwater arriving at the site.